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SAVE MONEY

SAVE MONEY / DRIVE EFFICIENCY

A telephone system is far more than just a means to make and receive calls

In fact the features, flexibility and reporting functions can these days make it is as integral to your business as your I.T. systems and any other business monitoring tools you may use

Whatever your business and whatever your needs there will be something that our bespoke business solutions can provide that will improve efficiency and visibility of your business in areas you possibly hadn’t considered until now

  • Identify missed business opportunities with call reporting, abandoned calls, average wait, longest wait
  • Monitor departmental targets using wall boards and call reporting
  • Analyse outbound call costs with call reporting
  • Measure average wait times with wall boards
  • Improve staff training with call recording
  • Deal with customer complaints quickly using call recording
  • Never miss a call using mobility applications, take your extension number anywhere
  • Divert calls using softphone applications direct from your PC
  • Share up to date business contacts with shared directories
  • Use one number across multiple sites
  • Retain your number no matter where you locate to
  • Flexibility to work from the office or from home
  • Voicemail to email so you never miss a call

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